Maximum-Safety Privacy Policy

Last updated: 21 November 2025

CodeMatic is a service operated by Laap Group BV, Graaf de Broquevillestraat 27, 2400 Mol, Belgium. We respect your privacy and process personal data in accordance with the GDPR (EU Regulation 2016/679) and Belgian privacy laws.

Email: hello@codematic.be

Phone: +32 (0) 141 110 23

1. Data Controller

Laap Group BV is the controller responsible for your personal data. Questions, requests, and concerns can be addressed to the contact details provided above.

2. Personal Data We Collect

2.1 Data You Provide

Identifying information such as name, email address, and phone number.
Business information including company name and VAT number.
Payment details processed securely through third-party providers.
Project documentation, uploads, and communication content.
Support inquiries and any other voluntarily submitted information.

2.2 Technical & Usage Data

Automatically collected when you visit our website or use our services:

IP address, browser type, device, and operating system data.
Cookies, session identifiers, and unique device IDs.
Log data such as pages viewed, actions taken, and timestamps.

2.3 Third-Party Integration Data

If you connect CodeMatic to external APIs or services, we may process technical data only as necessary to provide, maintain, and secure those integrations.

3. Purpose and Legal Basis

3.1 Contractual Necessity

Providing software development and digital services.
Managing accounts, support, onboarding, and customer relationships.
Handling invoices, billing, and payment processing.

3.2 Legitimate Interest

Improving performance, reliability, and functionality of our services.
Preventing fraud, abuse, or security incidents.
Ensuring stable operations and internal governance.

3.3 Consent

Used for optional analytics cookies and marketing communication. You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.

3.4 Legal Obligation

Accounting, tax, and corporate record-keeping requirements.
Responding to lawful government, supervisory authority, or court requests.

4. Data Sharing

We only share personal data with trusted processors—such as hosting providers, cloud infrastructure, communications platforms, payment processors, and vetted subcontractors—under written agreements that require confidentiality, security, and GDPR compliance. We may also share data with legal authorities when required. We never sell personal data.

5. International Data Transfers

When personal data is transferred outside the European Economic Area, we ensure equivalent protection through Standard Contractual Clauses, adequacy decisions, or comparable safeguards, and we monitor onward transfers for continued compliance.

6. Data Retention

You may request earlier deletion where legally permissible; otherwise, we delete or anonymize data when it is no longer required for the purposes described above.

Accounting and tax-related data: retained for 10 years.
Project communication and documentation: retained up to 5 years.
Technical and security logs: retained up to 12 months.
Analytics data: retained according to your cookie consent choices.

7. Your GDPR Rights

You have the right to:

Access the personal data we hold about you.
Correct inaccuracies or update incomplete data.
Request deletion (“right to be forgotten”) where legally allowed.
Restrict or object to specific processing activities.
Receive your data in a portable format.
Withdraw consent at any time.

Submit requests to hello@codematic.be. We respond within 30 days, or sooner where required by law. You may also lodge a complaint with your local supervisory authority.

8. Security

We apply industry-standard technical and organizational measures, including encrypted communication (HTTPS), hardened infrastructure, secure hosting, regular backups, strict access controls, staff confidentiality rules, monitoring, and incident response procedures. No system is 100% secure, but we take reasonable steps to protect all data we handle.

9. Cookies

We use essential functional cookies and—only with your consent—analytics cookies. You can manage or reject cookies at any time through our cookie banner or your browser settings. See our dedicated Cookie Policy for details.

10. Children’s Privacy

Our services are not intended for minors under 16. We do not knowingly collect personal data from children. If you believe a minor has provided data, contact us so we can delete it.

11. External Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices and encourage you to review their policies.

12. Updates

We may update this Privacy Policy to reflect legal requirements, service changes, or best practices. Material updates will be communicated via the website or direct notice. Continued use of the site or services after updates signifies acceptance.

13. Contact

Laap Group BV — CodeMatic
Graaf de Broquevillestraat 27, 2400 Mol, Belgium
Email: hello@codematic.be
Phone: +32 (0) 141 110 23